Contact StartGround

Send the StartGround deal page link, the product name and the step where you got stuck. Include the exact error message or code, if there is one. Please leave out passwords, payment details and private account information.

We can help you understand the offer and claim instructions published on StartGround. For product faults, billing, cancellations or refunds on a purchase made with a software provider, contact that provider directly. They manage their own products, accounts and payments.

Choose Support in the form and use the email address associated with your membership where possible. Tell us whether you need help signing in, accessing the community or understanding a membership benefit. Never send your password.

Choose Partnerships and share your product website, intended audience and proposed offer. Include eligibility rules, the available plan, the claim process and any expiry date. Submitting an offer does not guarantee publication or a partnership.

Yes. Choose Other and include the relevant page URL, what needs changing and a source link if available. You can also suggest a tool, guide or topic you would find useful.

We will reply to the email address you enter in the form. Check that it is correct before sending, and check your spam or junk folder if you are waiting for a response. If you follow up, reply to the same email conversation so the details stay together.

Try reloading the page and make sure JavaScript is enabled. If a browser extension blocks the security check, try another browser or visit the StartGround community for another way to get in touch. Include your enquiry topic and the relevant page link when you get in touch.